Insurance Officer - Documentation - Dhivehi Insurance Company

Deadline: 04 May 2024 | Salary: MVR 11,000 +

Career Opportunities

Insurance Officer – Documentation (1)

Duties & Responsibilities
• Prepare all required insurance policy documentation as per the guidelines of the company.
• Collects, documents, enters data from and into multiple applications
• Consistently meets or exceeds expectations for departmental standards related to quality, service level, completion of works assigned
• Willingness to perform other duties as assigned and to ensure that the tasks assigned are completed and executed efficiently and professionally.
• Work within designated timelines to provide superior customer service to retain our clients, as well as referrals and new business opportunities
• Responsible for processing endorsements and creating insurance documents as needed
• Establish and maintain good coordination relationships with the other departments, carriers and clients
• Support all initiatives as requested, guided by company values, sales culture and business needs
• Understands organizational objectives, supports process improvements and provides feedback to leadership.
• Effectively utilize Insurance and Company systems, following established policies and guidelines to manage and respond to inquiries and issues
• Drafting and reviewing of insurance policies. (Policy drafted by one to be reviewed by another staff of the department)
• Process miscellaneous endorsements, cancellations, changes and renewals.
• Completing all tasks and transactions promptly as required by the superiors and the company
• Assist with department management using strong communication
• Be proficient in telephone communication, including assisting customers over the phone with their immediate needs or assessing those needs and being able to transfer those calls to the appropriate agency employees.
• Desire to learn, participate in various trainings and test about various insurances while maintaining a normal workload at office
• Communicate with brokers, agents and sales staff accordingly
• Execute any other role & responsibility directed by the Management

Working Hours: 8:15AM to 4:15PM (Sundays -Thursdays)

Minimum Qualification & Requirements
• Diploma or GCE Advanced Level
• Previous work experience in the insurance industry or 1 year experience in any relevant business field will be an advantage
• Excellent verbal and written communication skills in Dhivehi & English
• Self-driven and result oriented

Salary: MVR 11,000/-

The deadline for the submissions is 16:00 on Thursday – 2nd May 2024. Please send in your CV/Resume and N.I.D copies to 

(Please enter your position of interest in the subject of your email)

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