We are looking for enthusiastic, fun, and committed individuals, who have the passion for hospitality and will to go above and beyond to surprise our travelers with genuine hospitality and create memorable experiences for them.
Guest Service Officer(Maldivian)
Key Responsibilities:
• Responding to queries and resolving concerns in a timely manner.
• Coordinating room assignments and special requests for tours, watersports activities, resort facilities and entertainment.
• Manage traveler’s profile, including feedback and recommendations received.
• Identify opportunities to promote, upsell, and cross-sell products and services.
• Act as a central hub for all departments to ensure seamless resort operations.
Requirements:
• Completed O Level,
• At least 1 year experience in the same role
• Strong communication skills, both spoken and written
• Effective time management, planning, and organizing skills
• Ability to work independently and as part of a team
• Positive attitude and strong work ethics
If you believe you’ve got what it takes to be part of our team, please send your updated CV with a copy of your NID or Passport to careers@malahini.mv
