Client Manager - Tawakul Brokers

Application ends: 07 March 2024

Work location - Male'

Duties & Responsibilities

• Gather information from your clients, assessing their insurance needs and risk profile and arrange submit the details to insurers.
• Ensure that your clients understand the terms and the extent of the cover provided in line with industry regulations.
• Respond to customers queries in a timely manner and aspire to deliver a positive customer experience.
• Manage the annual insurance policies, including policy renewals, amendments and other adjustments, looking ahead to foresee your client’s insurance needs.
• Advise your clients on risk management and help to devise new ways to mitigate risks.
• Build and maintain ongoing relationships with your clients.
• Acquire new clients and win accounts against competitors.
• Keep detailed records and complete administrative tasks such as paperwork and correspondence.
• Develop relationships with insurance companies, surveyors and other professionals.
• Keep track of insurance premiums dues and remind clients.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of activity, progress and forecasts to internal and external stakeholders and ensure proper record keeping.
• Provide regular feedback to management on sales performance and market trends.

Qualifications
• Excellent written and verbal communication skills
• Confidence to advise and negotiate with clients and insurance company
• Ability to build, manage and develop relationships
• Customer service skills
• Business shrewdness and commercial awareness
• Plan, priorities and time management
• Ability to work well in a team
• Flexible approach to work
• Resilience and self-motivation
• A commitment to continuous learning and development.

Work Experience
• Experience in the insurance environment will be an advantage but not essential.
• Work experience in a customer services role in the financial services sector and sales experience is necessary.
• Accounting, administrative and IT experience is also welcomed.

Salary: MVR 15,000 plus incentives                                    

Interested candidates please send your resume, ID card copy, educational certificates, employment letters, passport photo to tawakul.brokers@gmail.com  (Police report upon request)

Please write the position that you are applying for in the subject line.

The deadline for the submissions: 07th March 2024 Before: 16.30 Hrs

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