Client Manager - Tawakul Brokers

Application ends: 07 March 2024

Work location - Male'

Duties & Responsibilities

• Gather information from your clients, assessing their insurance needs and risk profile and arrange submit the details to insurers.
• Ensure that your clients understand the terms and the extent of the cover provided in line with industry regulations.
• Respond to customers queries in a timely manner and aspire to deliver a positive customer experience.
• Manage the annual insurance policies, including policy renewals, amendments and other adjustments, looking ahead to foresee your client’s insurance needs.
• Advise your clients on risk management and help to devise new ways to mitigate risks.
• Build and maintain ongoing relationships with your clients.
• Acquire new clients and win accounts against competitors.
• Keep detailed records and complete administrative tasks such as paperwork and correspondence.
• Develop relationships with insurance companies, surveyors and other professionals.
• Keep track of insurance premiums dues and remind clients.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Prepare regular reports of activity, progress and forecasts to internal and external stakeholders and ensure proper record keeping.
• Provide regular feedback to management on sales performance and market trends.

• Excellent written and verbal communication skills
• Confidence to advise and negotiate with clients and insurance company
• Ability to build, manage and develop relationships
• Customer service skills
• Business shrewdness and commercial awareness
• Plan, priorities and time management
• Ability to work well in a team
• Flexible approach to work
• Resilience and self-motivation
• A commitment to continuous learning and development.

Work Experience
• Experience in the insurance environment will be an advantage but not essential.
• Work experience in a customer services role in the financial services sector and sales experience is necessary.
• Accounting, administrative and IT experience is also welcomed.

Salary: MVR 15,000 plus incentives                                    

Interested candidates please send your resume, ID card copy, educational certificates, employment letters, passport photo to  (Police report upon request)

Please write the position that you are applying for in the subject line.

The deadline for the submissions: 07th March 2024 Before: 16.30 Hrs

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