Customer Service Assistant - Medlab Diagnostics

Application ends: 22 Jan 2024

Position: Customer Service Assistant

Essential skills and qualifications required:
• Self-motivated and able to work independently.
• Passionate about customer service
• Excellent communication skill (Written & Verbal) – English & Dhivehi
• Flexible in working in shift duties & during Holidays (Friday & other public holidays)
• Minimum 2 years’ experience in a related field will be an advantage.
• Handling phone calls & providing valid information to the patient.
• Handling customer concerns via telephone conversation, Email, or face to face
• Contribute to the moral and team spirit of the department by maintaining good relationships with colleagues.
• Initiate and ability to multitask & work under pressure.
• Computer literate, especially in MS office packages
• Experience in reconciliation, or ability to learn.

Remuneration & Benefits
- An attractive salary package will be provided to the successful candidates, based on qualification and experience.
- Health Insurance, performance-related bonus, and other benefits as per Company’s policy

Interested Applicants, please forward the following documents to: 
- Updated CV
- Education certificates and relevant documents
- Reference letter from a previous employer(s)
- Copy of National Identity card
- Passport size photo (digital)
- Police Report

For more information, call 3010878.
Application deadline: 22nd January 2024, Before 14:00
Only shortlisted candidates will be contacted.

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